Your Privacy Matters

At SafieXchange, we are committed to protecting your personal information and handling it with transparency, care, and respect.

Privacy Policy

Effective Date: July 2, 2026

Our Privacy Commitment

✔ We do not sell your personal information.
✔ We only collect information needed to provide our services.
✔ We protect your information using reasonable security measures.
✔ You may contact us at any time with privacy questions or concerns.

At SafieXchange, we believe trust is essential. We are committed to protecting your personal information and handling it with care, transparency, and respect.

This Privacy Policy explains how SafieXchange collects, uses, stores, and protects personal information when you visit our website, contact us, subscribe to communications, or interact with our services. We strive to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA), while recognizing privacy rights that may apply to visitors from other jurisdictions, including the United States.

By using our website and voluntarily providing information to SafieXchange, you acknowledge that your information will be handled in accordance with this Privacy Policy.

1. About SafieXchange

SafieXchange connects seniors, families, caregivers, businesses, and community organizations through trusted information, educational experiences, and community engagement opportunities.

Our mission is to simplify aging by creating welcoming, accessible spaces and experiences that help connect individuals and families with trusted services, resources, and community supports.

SafieXchange does not provide medical, legal, financial, or professional care services directly and does not act as a healthcare provider, financial advisor, or referral agency.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

First and last name
Email address
Telephone number
Organization or business name
Information submitted through contact forms
Information submitted through business partnership or host inquiries
Newsletter subscription information
Communications and messages sent to SafieXchange
Information voluntarily provided during events, demonstrations, or community activities

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type and version
Device information
General geographic location
Website usage information
Cookies and analytics data

3. How We Use Your Information

We may use your information to:

Respond to inquiries and requests
Communicate about our services and opportunities
Manage business partnerships, host relationships, and community engagement activities
Send newsletters, updates, and marketing communications
Improve our website and user experience
Analyze website performance and visitor engagement
Protect the security and integrity of our services
Comply with legal and regulatory obligations

4. Information Sharing

SafieXchange does not rent, sell, trade, or provide personal information to businesses, exhibitors, partners, or third parties for marketing purposes.

We may share information with trusted service providers who help us operate our website and business activities. These providers are expected to maintain appropriate privacy and security protections.

5. Events and Third-Party Organizations

SafieXchange may host or support community events, demonstrations, educational experiences, and business showcases.

If you choose to provide your personal information directly to a participating business, service provider, or organization during an event or demonstration, that information is collected and managed by that organization according to its own privacy policies and practices. SafieXchange is not responsible for the privacy practices of independent third parties.

6. Marketing Communications

If you subscribe to our newsletter or other communications, we may send information about:

SafieXchange news and updates
Educational resources
Events and experiences
Business opportunities
Community initiatives

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

7. Cookies and Analytics

Our website uses cookies and similar technologies to improve your experience and understand how our website is used.

We may use services such as:

Google Analytics
Wix Analytics
Other website performance and analytics tools

These technologies may collect information about:

Pages visited
Time spent on pages
Device and browser information
Referral sources
General geographic region

You may adjust your browser settings to disable cookies; however, some website functionality may be affected.

8. Third-Party Service Providers

SafieXchange may use trusted third-party providers to help operate and improve our services, including providers for:

Website hosting
Analytics
Email communications
Customer relationship management
Security and technical support

These providers may process personal information on our behalf and are expected to maintain appropriate security and confidentiality measures.

9. Data Security

SafieXchange takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized where practical.

11. International Users

SafieXchange is based in Canada and may provide services and information to individuals in Canada, the United States, and other jurisdictions.

By using our website, you understand and agree that your information may be processed and stored in Canada and in other jurisdictions where our service providers operate.

12. Children's Privacy

SafieXchange services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

13. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information, where applicable
Withdraw consent to certain communications
Ask questions about how your information is collected and used

SafieXchange will respond to requests in accordance with applicable privacy legislation.

14. Accessibility

If you require this Privacy Policy in an alternative format or need assistance understanding any part of this policy, please contact us. SafieXchange is committed to providing accessible information and accommodating diverse needs whenever possible.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

Any updates will be posted on this page with a revised effective date.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

SafieXchange

info@SafieXchange.ca

1 (604) 401-5766

Head Office:
SafieXchange
Unit 3, 3571 Viking Way
Richmond, British Columbia
Canada